Our Time to Lead

A series of recent articles, research papers, and my visit to the city of Charleston, SC this past weekend, has convinced me that now is the time for our industry to get involved more aggressively to help young people find their place in the world of work. The restaurant, foodservice and lodging industry relies heavily on young people between the ages of 16 and 24 to staff their operations. A recent study conducted by Measure of America and funded by the Conrad N. Hilton Foundation, found that an “astonishing one in seven American adolescents and young adults ages 16 to 24 is neither working nor in school.” That means there are 5.8 million young people who are “disconnected” and isolated from the very people and institutions they need to become productive members of society. One in... read more

An Open Letter to MFHA Members, Supporters and Industry Colleagues

Dear Members, Supporters and Industry Colleagues, I invite each of you to join me and the MFHA Board of Directors in extending our condolences and prayers to the people of Charleston, South Carolina. We should especially remember the victim’s families, friends, and members of Emanuel AME church. It is moving to see such faith and forgiveness on display in the community during such a difficult time. The killings at Emanuel AME are the latest, and by far the worst, in a series of high-profile tragedies that have occurred over a period of nearly two years. It has become disturbingly common to hear of Blacks being killed or otherwise mistreated, whether by hate-filled individuals, groups, or even officers of the law. I look at these events from the viewpoint of a father, husband,... read more

Our Multicultural Moment: A Challenge to Executive Leadership

For nearly twenty years, the Multicultural Foodservice and Hospitality Alliance (MFHA), in partnership with our corporate members and media partners, has led the effort to promote diversity and inclusion in our industry. We recognize that building Culturally Intelligent organizations – those that embrace the multicultural community, market effectively to it, and draw talent from it – is good for the industry and it is good business. MFHA has made progress in many ways, and we continue to applaud the and innovative programs that some leading, proactive companies have developed. However, as the 2014 State of the Foodservice Industry Diversity Report confirms, our progress on talent recruitment and career development has improved very little in the past twenty years. Even as we have... read more

“I highly recommend MFHA’s Cultural Intelligence Workshop. It is a business must to effectively engage talent and customers in order to achieve growth goals.”

Arie Ball
VP, Sourcing and Talent Acquisition, Sodexo

“The MFHA Suite of Solutions and Services are specific to the challenges of the restaurant, foodservice and lodging industries and will help our industry continue its leadership in multicultural awareness achievement.”

Roy Jackson, SVP, Business Development & Industry Affairs Foodservice & On-Premise, Coca-Cola North America

“MFHA offers innovative programs that strategically position organizations to maximize the multicultural opportunities for today and the future.”

Douglas Allison
VP- Corporate Development & Diversity, PepsiCo Foodservice

“Developing culturally intelligent leaders is critical for innovation
and long-term business success.”

James Fripp
Senior Director – Global Diversity & Inclusion, YUM! Brands, Inc.

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